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Is Starbucks name calling policy a good shout for marketing their brand?

My name is the Real Slim Latte

What's in a name? Well quite a lot according to a new initiative from Starbucks, already long established in the States. In a bid to appear more friendly, personal and engaged with their customers, baristas will ask for your name along with your order to scribble on the side of the cup ready for calling out when the drinks are prepared.

Naturally this brews up a few issues which Twitter and the blogosphere are already getting excited about:

  • how will reserved Brits take to the intrusion of privacy / anonymity that individual are entitled to?
  • the American faux familiarity fools no-one
  • will mis-spelling or pronouncing names do more harm than good?

So are we getting in a froth over nothing?

As far as we're concerned, yes. Many people have commented that you don't have to give your real name and in fact people have had a lot of fun suggesting some possible monickers to adopt - see below. This also makes the whole process of announcing the names a form of entertainment in itself which may (or may not) add to the ambience.

Whatever your opinion, Starbucks has certainly scored a big PR hit in terms of column inches, Twitter trending etc. So from a marketing perspective it's nothing to get steamed up about.

Starbucks - where no-one knows your name

We've tried to avoid too many Bart Simpson-esque options, but here's a few examples of cheeky little suggestions to preserve your identity and perhaps raise a smile or two. Feel free to suggest your own below:

  1. Some wag on Twitter said to call yourself 'Costa' (one for the brave we think)
  2. Amanda Huggenkiss
  3. Alpuccino - your cappuccino!
  4. Phya! Phya Alaam!
  5. Hugh Jass
  6. The Real Slim Shady - or the Real Slim Latte?
  7. "      " Marcel Marceau or the Fry and Laurie gag when your name is a series of bangs on the counter followed by a punch in the face?
  8. Lord Lucan - has anyone seen Lord Lucan?
  9. Uomo Senza Nome - the man with no name
  10. And the ultimate - "My name is Maximus Decimus Meridius, father to a murdered son, husband to a murdered wife; and I will have my skinny latte with an extra shot, in this life or the next!"
Posted by Adam at 12:21
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1 Comments:

Try telling them your name is costa it was so funny when she called our tall latte for costa!!
April 14, 2012 11:51

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